(361)452-2012

Rockport Tours
Group Tours, Cruises, and Motorcoach Trips from Corpus Christi, Texas
Rockport Tours has helped Texas travelers explore the world since 1992

Terms and Conditions
Effective Date: ___July 17, 2026_________________
IMPORTANT NOTICE
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE MAKING A RESERVATION OR PAYMENT. IT AFFECTS
YOUR LEGAL RIGHTS.
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THIS AGREEMENT CONTAINS A RELEASE OF LIABILITY, AN EXPRESS RELEASE OF CLAIMS ARISING FROM THE
ORDINARY NEGLIGENCE OF ROCKPORT TOURS, INC., AN ASSUMPTION OF RISK, A COVENANT NOT TO SUE,
LIMITATIONS OF LIABILITY, AN INDEMNIFICATION OBLIGATION, A BINDING ARBITRATION AGREEMENT, A
CLASS-ACTION WAIVER, AND A WAIVER OF THE RIGHT TO A JURY TRIAL.
By making a reservation, authorizing or making any payment, electronically accepting these Terms and Conditions, signing a
registration form, accepting travel documents or services, or participating in any Trip, the Traveler acknowledges that the
Traveler has read, understands, and voluntarily agrees to this Agreement.
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ARTICLE 1 - DEFINITIONS, PARTIES, AND ACCEPTANCE
1.1 Rockport Tours
"Rockport Tours" means Rockport Tours, Inc., a Texas corporation, together with its past, present, and future owners,
shareholders, officers, directors, employees, tour leaders, escorts, trip coordinators, agents, representatives, contractors,
affiliates, related entities, insurers, successors, and assigns, except that a third-party Vendor is not included within this
definition merely because Rockport Tours arranged or facilitated the Vendor's services.
1.2 Traveler
"Traveler" means each person for whom a reservation is requested, held, or confirmed, regardless of who makes or pays for
the reservation. It also includes a person accepting this Agreement on behalf of a minor or another Traveler when legally
authorized.
1.3 Trip
"Trip" means any tour, cruise, package, excursion, day trip, overnight trip, charter, transportation arrangement, hotel stay,
event, attraction, activity, or other travel-related service arranged, sold, facilitated, accompanied, or promoted by Rockport
Tours.
1.4 Vendor
"Vendor" means any independent third party providing or potentially providing any portion of a Trip, including airlines;
airports; cruise lines; shipowners; vessel and port operators; railroads; motorcoach, shuttle, taxi, rideshare, and transfer
companies; hotels and lodging operators; restaurants and caterers; tour and receptive operators; destination-management
companies; local guides; excursion and activity operators; boat, ferry, helicopter, and seaplane operators; museums,
theaters, parks, historic sites, and event venues; medical and evacuation providers; insurers and claims administrators;
government, immigration, customs, security, and public authorities; and all other independent travel suppliers.
1.5 Agreement
"Agreement" means these Terms and Conditions and Traveler Agreement, together with the applicable Trip description,
invoice, confirmation, supplemental terms, registration materials, and written amendments issued by Rockport Tours. A
specific written Trip term controls over a conflicting general provision only to the extent of the conflict.
1.6 Acceptance
The Traveler accepts this Agreement upon the earliest of: electronic acceptance; signing a registration, authorization,
acknowledgment, or waiver; making or authorizing a payment; permitting another person to book or pay on the Traveler's
behalf; accepting travel documents or services; or participating in any portion of a Trip.
1.7 Person Booking for Others
A person booking or paying for another Traveler represents that the person is authorized to provide that Traveler's
information, will provide this Agreement to the Traveler, and will notify Rockport Tours if the Traveler refuses to accept it. No
adult may waive another competent adult's independent legal rights merely by booking or paying for that adult.
1.8 Independent Decision
Participation is voluntary. The Traveler independently decides whether to participate in each itinerary component,
transportation service, accommodation, excursion, meal, attraction, or activity. Information or recommendations provided by
Rockport Tours are not guarantees of safety, suitability, quality, accessibility, availability, or performance.
ARTICLE 2 - RESERVATIONS AND PAYMENTS
2.1 Advance Reservations
All Trips require advance reservations, accepted on a first-come, first-served basis and subject to availability, payment,
eligibility, Vendor confirmation, and Rockport Tours' lawful right to refuse service.
2.2 Deposits
Unless payment is made online by credit card or different written terms apply, the required deposit must be received within
seven calendar days after reservation. Failure to pay may result in cancellation without further notice. A reservation is not
guaranteed until required payment and acceptance are received.
2.3 Confirmation
After receiving a deposit, Rockport Tours will ordinarily issue a receipt, invoice, or confirmation stating the amount received,
remaining balance, and final-payment deadline. The Traveler must review it promptly and report errors.
2.4 Final Payment
Final payment is due by the date stated in the Trip materials, invoice, or confirmation. If none is stated, final payment is due
30 calendar days before departure. Failure to pay may result in cancellation and applicable charges.
2.5 Late Reservations
Reservations made after the final-payment deadline require full payment at booking unless Rockport Tours agrees otherwise
in writing.
2.6 Prices
Prices are based on rates, taxes, exchange rates, fuel costs, government charges, Vendor charges, and participation levels
in effect when priced. Rockport Tours may correct clerical or publishing errors and, before final payment, adjust prices for
surcharges, taxes, currency fluctuations, Vendor changes, reduced group size, revised itinerary requirements, or material
pricing errors. After final payment, Rockport Tours may pass through newly imposed taxes, government fees, security
charges, port fees, fuel surcharges, or Vendor charges not reasonably known when priced.
2.7 Payment Methods
Rockport Tours may accept credit cards, debit cards, checks, money orders, electronic transfers, or other approved methods.
Checks should be payable to Rockport Tours, Inc., unless otherwise instructed.
2.8 Card Authorization
By providing card information, the cardholder authorizes Rockport Tours and applicable processors or Vendors to charge
approved deposits, balances, disclosed processing charges, and authorized Trip-related purchases, and represents
authorization to use the card.
2.9 Processing Charges
Disclosed credit-card or platform processing charges may apply where permitted by law and may be nonrefundable to the
extent not recovered from the processor.
2.10 Returned Payments
A returned check or rejected payment is subject to a $35 administrative charge, plus bank charges, collection costs, Vendor
penalties, and other lawful amounts. Rockport Tours may cancel the reservation if replacement payment is not made
promptly.
2.11 Chargebacks
The Traveler agrees to contact Rockport Tours and attempt good-faith resolution before initiating a chargeback, except when
immediate action is reasonably necessary to address unauthorized use. A chargeback does not eliminate contractual
payment obligations, cancellation charges, or Vendor penalties. Rockport Tours may provide acceptance, invoice,
confirmation, and travel records to the investigating institution.
ARTICLE 3 - CANCELLATIONS, CHANGES, AND REFUNDS
3.1 Administrative Cancellation Charges
Unless different written Trip terms apply, the following charge applies per Traveler, in addition to nonrefundable deposits,
Vendor penalties, insurance premiums, ticket costs, processing charges, and other unrecoverable amounts:
• Trips over $4,000: $200
• Trips from $2,000 through $3,999.99: $100
• Trips from $500 through $1,999.99: $50
• Trips from $100 through $499.99: $20
• Trips under $100: $10
3.2 Written Cancellation
All cancellations must be submitted in writing by an accepted method. The effective date is the date Rockport Tours receives
the written cancellation. The Traveler should retain confirmation of receipt.
3.3 Before Final Payment
Refunds for cancellations before final payment are reduced by the administrative cancellation charge, nonrefundable
deposits, Vendor penalties, issued-ticket costs, insurance premiums, unrecovered payment-processing costs, and other
amounts already committed or paid for the Traveler.
3.4 After Final Payment
No refund is due after the final-payment deadline unless written Trip terms provide otherwise, Rockport Tours recovers funds
from Vendors, or law requires a refund. Any voluntary Vendor recovery may be passed through less charges and
unrecovered costs.
3.5 No-Show, Late Arrival, or Unused Services
No refund is due when a Traveler fails to appear, arrives after departure, leaves voluntarily, is denied transportation or entry,
or does not use an included service. Rockport Tours need not delay the group or arrange replacement services. Alternate
costs are the Traveler's responsibility.
3.6 Reservation Changes
A $25 per-person administrative charge applies to requested changes involving a name, departure city, date, room
assignment, or similar detail, plus all Vendor charges and fare differences. Some tickets and reservations cannot be
changed.
3.7 Substitutions
Traveler substitutions require Rockport Tours' written approval and Vendor permission. All change fees, fare differences,
penalties, and document requirements apply.
3.8 Roommates
Rockport Tours may assist with roommate matching as a courtesy but does not guarantee compatibility, conduct, health,
sleep habits, hygiene, personality, or continued participation. If a roommate becomes unavailable, the remaining Traveler
may owe the single supplement.
3.9 Cancellation by Rockport Tours
Rockport Tours may cancel a Trip because of insufficient participation, Vendor cancellation, safety concerns, operational
problems, force majeure, or other circumstances. If canceled before departure for reasons within Rockport Tours' reasonable
control, the ordinary exclusive remedy is a refund of amounts paid to Rockport Tours for the canceled Trip, less
Vendor-retained amounts where lawful. Rockport Tours is not responsible for independently purchased travel, lodging,
insurance, missed work, pet care, or other consequential expenses.
3.10 Minimum Participation
Rockport Tours may cancel, reprice, modify, combine, or operate a Trip with altered transportation, staffing, lodging, or
services if minimum participation is not reached.
ARTICLE 4 - FUNDS ON ACCOUNT AND CREDITS
4.1 Validity
Funds on account, including cancellation or rescheduling credits, expire three years after issuance unless law or written
terms require otherwise. Unused funds are forfeited after expiration.
4.2 Nontransferability
Credits are nontransferable and may be used only for the original Traveler unless Rockport Tours approves a transfer in
writing.
4.3 Discretionary Transfers
Rockport Tours may permit a written transfer request if the credit is unexpired, Vendors permit it, and all charges and fare
differences are paid. Approval in one case does not require approval in another.
4.4 No Cash Value
Unless stated otherwise in writing or required by law, credits have no cash value and cannot be redeemed for cash.
4.5 Vendor Credits
Vendor credits remain subject to the Vendor's terms, expiration dates, restrictions, availability, and ability to honor them.
Rockport Tours does not guarantee Vendor credits.
ARTICLE 5 - TRAVEL INSURANCE
5.1 Recommendation
Rockport Tours strongly recommends prompt purchase of travel insurance addressing cancellation, interruption, delay,
missed connections, emergency medical treatment, evacuation, repatriation of remains, baggage loss or delay, supplier
default where available, quarantine, and other relevant risks.
5.2 Traveler's Decision
The Traveler is responsible for deciding whether to buy insurance and whether coverage is adequate. Rockport Tours does
not guarantee coverage for any event, condition, loss, Vendor default, pandemic, or claim.
5.3 Independent Insurers
Insurance companies, brokers, administrators, and claims handlers are independent third parties, not agents, employees, or
insurers of Rockport Tours. Coverage is governed solely by the policy.
5.4 Premiums and Claims
Premiums are generally nonrefundable subject to policy terms and law. The Traveler must timely submit claims and
supporting documents. Rockport Tours may provide reasonable records but does not prepare, file, prosecute, appeal, or
guarantee claims.
5.5 Declining Coverage
A Traveler who declines insurance accepts the financial risk of cancellation, interruption, delay, illness, injury, evacuation,
baggage loss, Vendor default, and other uninsured losses.
ARTICLE 6 - ITINERARIES, SCHEDULES, AND CHANGES
6.1 Subject to Change
Routes, schedules, hotels, restaurants, attractions, guides, transportation modes, performances, ports, and departure times
are subject to change. Published itineraries are plans, not guarantees.
6.2 Vendor or Authority Changes
Vendors and authorities may change, delay, substitute, or cancel services without Rockport Tours' approval, including airline
schedule changes, cruise-port substitutions, rail delays, road closures, hotel or attraction changes, security restrictions,
government orders, mechanical disruptions, and weather changes.
6.3 Substitutions
Rockport Tours may make reasonable substitutions. A substituted hotel, restaurant, attraction, route, guide, or activity need
not be identical to the original.
6.4 Group Travel
Group travel requires punctuality, cooperation, flexibility, and consideration of the group. Rockport Tours may proceed
without a Traveler who fails to report at the stated time and place.
6.5 Tour Leaders
A tour leader may be provided when available and appropriate but is not a physician, nurse, emergency responder, personal
caregiver, mobility assistant, security officer, or guarantor of Vendor performance. Rockport Tours may substitute a leader or
operate without one when reasonably necessary.
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ARTICLE 7 - INCLUDED AND EXCLUDED ITEMS
7.1 Included
Unless the Trip description states otherwise, included items are transportation and accommodations specifically identified,
hotel taxes, gratuities for included group meals, customary hotel-housekeeping gratuities when arranged, and a tour leader
when available and appropriate. Only expressly listed items are included.
7.2 Not Included
Unless specifically included, the Traveler is responsible for baggage charges, seat-selection charges, passports, visas,
vaccinations, medical testing, insurance, room service, minibar, telephone and internet, laundry, personal purchases,
incidentals, unspecified meals, optional excursions, unspecified transportation, tour-leader and driver gratuities, medical and
evacuation expenses, and costs caused by delay, cancellation, illness, late arrival, or missed transportation.
7.3 Loyalty Benefits
Reservations may not qualify for frequent-traveler points, status credit, upgrades, or other benefits. Rockport Tours does not
guarantee such credit.
7.4 Tipping
Tour leader and motorcoach driver gratuities are optional but appreciated unless included. A suggested guideline is $4 to $6
per day, per Traveler, for each.
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ARTICLE 8 - DOCUMENTS AND ENTRY REQUIREMENTS
8.1 Sole Responsibility
The Traveler is solely responsible for passports, visas, identification, REAL ID compliance, entry and exit permits,
parental-consent documents, proof of citizenship, vaccination and health records, testing documentation, and all other
Vendor or government requirements.
8.2 Validity and Accuracy
The Traveler must ensure documents are valid, names match tickets, passport validity and blank-page rules are met, and
any criminal-history, custody, nationality, or health-related restrictions are addressed.
8.3 Government Decisions
Authorities have sole discretion concerning admission, departure, inspection, detention, and documentation. Rockport Tours
cannot guarantee entry, exit, or transit.
8.4 Denial of Boarding or Entry
Rockport Tours is not liable for losses resulting from missing, expired, inaccurate, damaged, or inadequate documentation, or
a Vendor or government denial. No refund is due for missed services for these reasons.
8.5 Information Is General
Any information supplied by Rockport Tours is a courtesy, not legal, medical, immigration, or consular advice. The Traveler
must verify current requirements.
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ARTICLE 9 - HEALTH, MEDICAL CONDITIONS, AND EMERGENCIES
9.1 Fitness to Travel
The Traveler is responsible, with appropriate medical advice, for determining fitness to participate. Rockport Tours does not
certify fitness.
9.2 Advance Disclosure
Before booking, the Traveler should disclose in writing any disability, allergy, cognitive limitation, behavioral condition,
mobility issue, oxygen need, dietary restriction, or other circumstance requiring accommodation or advance planning.
Disclosure does not require Rockport Tours to provide medical or personal care.
9.3 Medications and Supplies
The Traveler is solely responsible for carrying, documenting, storing, and administering medications and for mobility aids,
batteries, oxygen, and backup supplies. Essential items should not be placed solely in checked baggage.
9.4 No Medical Personnel
Rockport Tours personnel are not represented as medically trained, including in CPR or first aid. Rockport Tours makes no
representation concerning Vendor medical capabilities.
9.5 No Personal-Care Duty
Rockport Tours does not provide nursing, medication management, toileting, bathing, dressing, feeding, lifting, transferring,
continuous supervision, dementia care, behavioral-health care, wheelchair pushing, oxygen management, or other attendant
services. A Traveler needing such assistance must bring a qualified companion at the Traveler's expense.
9.6 Emergency Assistance
Rockport Tours may contact emergency services, medical providers, law enforcement, emergency contacts, or others when
reasonably appropriate. If the Traveler cannot instruct, the Traveler authorizes reasonable steps to facilitate evaluation,
treatment, transportation, or evacuation. This does not create a duty to diagnose, treat, monitor, rescue, or evacuate.
9.7 Medical Costs
The Traveler is solely responsible for medical, ambulance, evacuation, repatriation, lodging, transportation, communication,
companion, and related costs. Rockport Tours need not advance or guarantee payment.
9.8 Communicable Disease
Travel may expose the Traveler to influenza, COVID-19, norovirus, respiratory illness, foodborne illness, and other diseases.
The Traveler assumes these risks and agrees to follow lawful health requirements.
9.9 Removal for Health or Safety
Rockport Tours may deny participation, require evaluation, or remove a Traveler whose condition reasonably creates a direct
threat, prevents essential participation, requires unavailable care, materially disrupts the Trip, or violates a Vendor or
government requirement. Reasonable accommodations will be considered where required, but Rockport Tours need not
make a fundamental alteration or provide personal services.
ARTICLE 10 - ACCESSIBILITY AND SPECIAL NEEDS
10.1 Mobility Expectations
Unless otherwise stated, Travelers should expect short walks, uneven surfaces, vehicle boarding, and a limited number of
steps independently or with their own companion. Some destinations and historic or foreign facilities may not meet U.S.
accessibility standards.
10.2 Advance Notice
The Traveler must notify Rockport Tours in writing before booking of limitations or requested accommodations. Late notice
may prevent arrangements.
10.3 Reasonable Efforts
Rockport Tours will make reasonable efforts to communicate requests and provide legally required accommodations but
cannot guarantee that every Vendor, destination, room, vehicle, attraction, or activity will be accessible.
10.4 Mobility Devices
The Traveler must provide accurate dimensions, weight, battery type, and handling needs for wheelchairs, scooters, and
other devices. Capacity and Vendor restrictions may limit use. The Traveler is responsible for damage resulting from
inadequate packaging, prohibited batteries, inaccurate information, or inherent fragility, except to the extent caused by
Rockport Tours' legally actionable conduct.
10.5 Companion
A Traveler unable to independently perform essential personal or mobility functions must travel with a capable companion.
Rockport Tours personnel are not attendants.
ARTICLE 11 - MINORS AND GUARDIANSHIP
11.1 Accompaniment
A Traveler under 18 must be accompanied by a parent or legal guardian unless Rockport Tours approves another
arrangement in writing.
11.2 Nonparent Adult
A minor traveling with a nonparent adult must provide required notarized authorization, medical consent, custody, and border
documents.
11.3 Guardian Authority
The accepting parent or guardian represents authority to enroll the minor, make travel decisions, authorize emergency
assistance, provide information, and enter agreements concerning the minor to the extent permitted by law.
11.4 Supervision and Costs
The responsible adult is accountable for the minor's supervision, conduct, damage, and additional expenses.
ARTICLE 12 - CONDUCT, SAFETY, AND REMOVAL
12.1 General Conduct
Travelers must act lawfully and must not endanger, harass, threaten, abuse, intimidate, or materially interfere with Travelers,
personnel, Vendors, or the public. Reasonable safety, timing, boarding, health, and conduct instructions must be followed.
12.2 Refusal or Removal
To the extent permitted by law, Rockport Tours may deny boarding, relocate, separate, or remove a Traveler whose conduct
or condition is dangerous, illegal, threatening, abusive, harassing, discriminatory, sexually inappropriate, belligerent,
materially disruptive, destructive, chronically late, noncompliant, or otherwise incompatible with health, safety, rights, or
reasonable comfort.
12.3 Hygiene
Travelers must maintain reasonable hygiene. Where lawful, Rockport Tours may act when odor, hygiene, clothing condition,
bodily-fluid issues, infestation, or another condition creates a material health or safety concern or severe, objectively
offensive disruption. Reasonable accommodations will be considered where required.
12.4 Intoxication
A Traveler who appears intoxicated and becomes belligerent, disruptive, unsafe, or materially interferes with the Trip may be
denied boarding or removed.
12.5 Law Enforcement
Rockport Tours may contact law enforcement, security, emergency services, a Vendor, or an emergency contact. For
motorcoach removal, law enforcement may be asked to facilitate safe transfer of responsibility.
12.6 Consequences
A Traveler denied service or removed for conduct or noncompliance receives no refund or credit for unused services, bears
alternate travel and lodging costs, remains responsible for damage, and releases Rockport Tours from claims arising solely
from a reasonable removal decision and foreseeable consequences, except where liability cannot legally be waived.
12.7 Smoking, Vaping, and Alcohol
Smoking, vaping, and alcohol consumption are prohibited aboard Rockport Tours motorcoaches unless expressly stated
otherwise. Violators may be removed without refund. Lawful alcohol consumption elsewhere does not excuse intoxication or
disruption.
12.8 Property Damage
The Traveler is responsible for damage to vehicles, rooms, equipment, venues, or other property caused by the Traveler or a
supervised minor beyond ordinary wear.
ARTICLE 13 - WEAPONS POLICY
13.1 Prohibited Weapons
For the safety and comfort of all travelers, Rockport Tours prohibits passengers from bringing firearms, ammunition, or other weapons aboard motorcoaches, vans, or other group transportation arranged or provided as part of a Rockport Tours trip.
This policy applies to firearms, ammunition, and weapons carried on a person as well as those placed in purses, carry-on bags, suitcases, checked luggage, or luggage stored in the baggage compartment of the vehicle. The policy applies regardless of whether the traveler possesses a valid License to Carry or is otherwise legally permitted to possess or carry the firearm or weapon.
For purposes of this policy, prohibited weapons include firearms and other weapons that Rockport Tours reasonably determines could present a safety risk to passengers, employees, tour leaders, drivers, or transportation providers. Ordinary personal items not intended or designed for use as weapons are not prohibited by this policy.
By booking and participating in a Rockport Tours trip, each traveler agrees to comply with this policy.
If a traveler arrives for departure with a firearm or prohibited weapon, the traveler will be given an opportunity, when reasonably practical and legally permissible, to remove or properly secure the item somewhere other than the group transportation before departure. Rockport Tours and its transportation providers will not accept possession of, store, secure, or assume responsibility for a passenger's firearm or weapon.
A traveler who refuses to comply with this policy may be denied boarding or removed from the transportation or tour. Any additional transportation, lodging, storage, shipping, or other expenses resulting from the traveler's failure to comply with this policy will be the responsibility of the traveler. No refund will be provided for portions of the trip missed as a result of a traveler's refusal to comply with the policy.
If a traveler discovers during a trip that a firearm or prohibited weapon was inadvertently brought aboard the transportation, the traveler should immediately and discreetly notify the Rockport Tours group leader. Rockport Tours will work with the traveler and transportation provider to determine an appropriate and lawful method of removing the item from the vehicle. Travelers should not unnecessarily handle or display a firearm aboard the vehicle.
This policy does not apply to an on-duty law enforcement officer or other individual whom Rockport Tours is required by applicable law to permit to possess a weapon.
Rockport Tours may impose additional restrictions when required by a transportation provider, venue, attraction, hotel, cruise line, governmental authority, or applicable law. Travelers remain responsible for complying with all federal, state, and local laws concerning the possession and transportation of firearms and weapons.
