All cancellations must be in writing. No refund will be given within 30 days of trip departure. Outside of 30 days, a $15 per person fee will be charged for cancellations on tours over $100, $10 per person for tours $50-$99, and $5 per person for tours up to $49.

We strongly recommend purchasing trip insurance which will cover cancellations, medical needs, and luggage protection. Rockport Tours cannot accept the responsibility for accidents or trip cancellations for even the most unfortunate or documented reasons or the safe handling of your luggage. If you purchase with a credit card, your card company may provide free trip insurance (it is your responsibility to ascertain if this is so and what is covered). You may use your own insurance provider, or download the brochure for our recommended provider here. In the event, you are prevented from traveling because either you, your roommate, or an immediate family member suffers an injury, illness, or death your tour cost will be refunded by (name of insurance company) pending claim approval outlined in the policy. The insurance premium is non-refundable.

Additionally, while uncommon, trip interruptions or delays beyond our control may result in additional costs to you. These costs may include but are not limited to hotel nights, transfers, and meals. If you purchase insurance, these costs may be reimbursable. We strongly recommend the purchase of a personal accident, trip cancellation, and luggage insurance.  Rockport Tours cannot accept the responsibility for accidents or trip cancellations for even the most unfortunate or documented reasons or the safe handling of your luggage. If you purchase with a credit card, your card company may provide free trip insurance (it is your responsibility to ascertain if this is so and if so what is covered).  If you need trip insurance, you may contact us for a recommendation.